With Our Engine We make the difference
704 926 7031
First Patient Engagement Center is a professional services health tech company. We specialize in providing front, mid and back-office support to independent medical practices throughout the US. This is accomplished through non-clinical support and population health management.
We offer round-the-clock support to address patient inquiries and provide timely assistance.
Breaking language barriers to ensure every patient receives care in the language they best understand.
To enhance patient retention, First Patient Engagement Center provides diligent follow-up services. After a patient visits, we reach out to gather feedback, address any unresolved issues.
We employ state-of-the-art security protocols across all communication
channels, including voice,
text, email,
and digital platforms.
First Patient Engagement Center utilizes sophisticated analytics tools to provide healthcare practices with valuable insights into patient behaviors, preferences, and engagement levels.
We offer customized reporting capabilities that allow healthcare providers to track key performance indicators (KPIs), such as patient satisfaction rates, appointment adherence, and response times.
We strive to increase access to healthcare for all patients, while simultaneously reducing the cost of healthcare related services.
First Patient Engagement Center places a strong emphasis on delivering superior customer service to both healthcare providers and their patients.
Our team at First Patient Engagement Center consists of highly qualified professionals who bring a wealth of experience and expertise in healthcare communications.
We leverage cutting-edge technology to enhance the efficiency and effectiveness of our services.
We focus on creating a patient engagement strategy that respects and prioritizes the needs and preferences of patients.
Our mission as an organization to our clients and patients alike is two-fold. We are striving to increase access to healthcare for all patients, while simultaneously reducing the cost of healthcare related services. Our US commitment to the healthcare industry is mirrored to what our message is to our clients and patients. The advantage of our services can eliminate the need for unnecessary emergency room visits and urgent care visits. This subsequently reduces the financial strain on the budgets of both commercial and federal insurance products, resulting in lower cost and greater adherence for and from patients.
First Patient Engagement Center specializes in a comprehensive array of patient engagement services.
Choosing First Patient Engagement Center means opting for a partner who values patient care as much as you do.
